- Where do you source your ingredients?
- Chippin is made in the USA, and we partner with small to medium sized local farms to directly source our human grade cricket, spirulina and silver carp proteins. Our farmers are partners we know and trust!
- Are Chippin products developed with veterinarians?
- Yes! Meet Dr. Beth Hamper, our veterinary nutritionist, in the vet desk above.
- Is Chippin vegan or vegetarian?
- Our recipes are built on cricket, silver carp and spirulina, with no chicken or beef. The protein trio above shows each one, and Veggie Dailies is the plant-based daily.
- Does the silver carp smell fishy?
- It does not have a fishy smell. Our silver carp products have a neutral aroma. In fact, when surveyed, 100% of pet parents described the products as smelling “Good” and “Much better than regular pet food.” That's because silver carp is a naturally light fish and we source it fresh caught directly from a local fishery.
- How does cricket protein reduce the carbon pawprint?
- Livestock management is a leading cause of deforestation. Livestock and manure management are some of the leading causes of methane emissions. Crickets emit no methane emissions and use a tiny fraction of the water and land used within the animal agriculture industry.
- How does spirulina reduce the carbon pawprint?
- Ecologically grown, our spirulina is more than 55% protein and grown in a closed-loop water and nutrient recycling system. Did you know that growing spirulina actually requires the use of CO2? While most protein development emits CO2, spirulina actually absorbs it!
- What is the shelf life?
- Each eco friendly Chippin package has a "best by" date printed on the bag! The product expires at this date, and you will always have at least 6 months shelf life upon delivery. We bake everything in small batches to keep food fresh.
- How do you determine my dog's portions?
- We follow the recommendation of Board Certified veterinarians for daily calorie intake needed based on your dog's weight and whether she or he is spayed/neutered. Based on your dog's breed and activity levels, you may need to adjust feeding amounts! We are happy to help make adjustments to delivery timing or quantity.
- Is the packaging sustainable? Is it recyclable?
- Yes, our “earth saving” eco friendly packaging is made from 29% post-consumer recycled (PCR) materials! If you look closely you can see little bumps that are not in “virgin” plastic packaging. Those bumps are little pieces of sterilized and repurposed milk cartons and yogurt cups. Also, the packaging may crinkle/wrinkle more than standard food pouches; that's a good thing! It is not recyclable. We know that less than 9% of plastic is actually recycled, so we chose to support the reuse of other materials that would otherwise create waste with our PCR food safe packaging.
- My dog has a larger volume of stool on the Dehydrated Daily Food. Is this normal?
- Yes! It's normal for your dog to have a more voluminous stool as the recipe is high in both moisture and fiber, especially compared to a previous dry kibble diet. Follow the feeding guidelines on the product page to ensure your dog is receiving the correct amount of food daily.
- Is Chippin available in stores?
- Chippin is available in select stores across the USA. We are glad to bring Chippin to stores across the country!
- What if my dog doesn’t like the food?
- We like to say Chippin is "picky dog approved." Dogs love the taste! However, every dog is different so we'll work with you to make things right. Email us at hello@chippinpet.com if you have any questions or concerns. If you can share with a dog that may enjoy, we encourage sharing with furiends to help avoid food waste.